Shipping, returns & orders:
We ship to more than 200 countries using DHL International Express.
Shipping times depend on your location. In our experience, packages to major cities in most countries arrive 4-8 business days after dispatch.
Shipping costs depend on your location and the weight of the package. During checkout, you will be shown exact shipping changes before payment.
In case you receive the wrong item, you're entitled to a full refund if you're outside Kenya, or a return and exchange if you're within the country.
Please contact our team so they can help you resolve your problem — we'll be happy to help!